Updated 2026-05-07
Refund And Cancellation Policy
Cancellation, plan-change, and refund expectations.
No Free Trial
RulePilot does not currently plan to offer a free trial.
Cancellations
Users may cancel through the billing portal or by contacting support. Cancellation stops future renewals. Unless stated otherwise at checkout or required by law, access continues until the end of the paid billing period.
Upgrades And Downgrades
Users may upgrade or downgrade through RulePilot's billing flow or Stripe's customer portal. Downgrades may require archiving active accounts to fit the lower plan limit.
Proration, immediate charges, credits, and billing-period changes are handled by Stripe according to the configured plan settings.
Refunds
Refunds are not guaranteed unless required by law. RulePilot may issue discretionary refunds for duplicate payments, clear billing errors, or exceptional support cases. Final wording must be confirmed before paid public launch.
EU And EEA Consumer Rights
Mandatory consumer withdrawal rights may apply to online digital services. The final checkout flow must confirm whether immediate service access begins during the withdrawal period and whether any lawful waiver or acknowledgement is required.