RulePilotAll policies
Draft for beta preparation. Before paid public launch, fill real operator details and complete focused legal review.

Updated 2026-05-07

Refund And Cancellation Policy

Cancellation, plan-change, and refund expectations.

No Free Trial

RulePilot does not currently plan to offer a free trial.

Cancellations

Users may cancel through the billing portal or by contacting support. Cancellation stops future renewals. Unless stated otherwise at checkout or required by law, access continues until the end of the paid billing period.

Upgrades And Downgrades

Users may upgrade or downgrade through RulePilot's billing flow or Stripe's customer portal. Downgrades may require archiving active accounts to fit the lower plan limit.

Proration, immediate charges, credits, and billing-period changes are handled by Stripe according to the configured plan settings.

Refunds

Refunds are not guaranteed unless required by law. RulePilot may issue discretionary refunds for duplicate payments, clear billing errors, or exceptional support cases. Final wording must be confirmed before paid public launch.

EU And EEA Consumer Rights

Mandatory consumer withdrawal rights may apply to online digital services. The final checkout flow must confirm whether immediate service access begins during the withdrawal period and whether any lawful waiver or acknowledgement is required.